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Bike Build - Bronze Level Assembly

Item #: SV706A01
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Bronze Professional Bicycle Assembly by Jenson USA

Every bicycle sold by Jenson USA includes free assembly by our trained mechanics prior to shipment. The build level will vary based on the bike you select and is identical to the quality work we perform on bicycles sold in-person at our physical locations.

Our Bronze Build is ideal for bicycles that arrive to Jenson USA in "Dealer Ready" condition (this is the same way that bikes arrive to your local bike shop from most major brands - about 90% pre-assembled, but not quite ready to ride). When you select our Bronze build, we will open the manufacturer's box, remove your bike, and place it on a workstand for tuning. This is the "last 10%" that turns a "Dealer Ready" bike into a ready to ride bike. We'll then partially disassemble your bike so that it fits back in the shipping container. Upon arrival, you'll need to unpack and then perform some basic re-assembly tasks to get your new bike ready to ride.

Our Bronze build includes:

  • Tune and check of bikes that arrive at Jenson USA in Dealer-Ready condition
  • General inspection
  • Tune/adjust shifting
  • Tune/adjust brakes

 

Unpacking and Assembling your new bike

Every bike is slightly diferent, but you will likely need to:

  • Install the pedals
  • Install the front wheel
  • Straighten, then tighten in place the handlebar stem (note: we often turn the fork around 180 degrees so that your bike fits into the shipping container. Upon delivery, it may appear that the fork is "backwards" - but all you need to do it spin it 180 degrees. As always, please call us at (888) 880-3811 if you need any guidance to complete assembly.)
  • Install the seatpost and adjust to height
  • Set tires (and air suspension, if applicable) to your preferred pressure

This video illustrates a typical reassembly. While a Rocky Mountain bike is pictured, most bicycles share a common assembly process regardless of brand.

 

Getting Help

If you need any guidance to complete assembly, please don't hesistate to contact us. We employ only bicycle experts on our customer support team and they are standing by to assist you.

 

Caring for your new bike

Every bicycle, from $10 to $10,000 needs ongoing care and maintenance. Cables stretch, brake pads wear, etc. 30 days is a good "break-in" period for most riders. If you're local to Jenson USA, please bring your bike back to us for a complimentary 30-day safety check and tune-up. Not nearby? Don't worry, even just doing the basics will enhance performance and extend the lifespan of your new bike:

  • Always inflate tires to their proper pressure
  • Clean and lubricate your chain on a regular basis
  • Sloppy shifting? You may need to take the slack out of a cable that has stretched, a 60-second repair. Our partners at Park Tool have a great illustrated guide for this procedure.

 

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REVIEW SNAPSHOT®

by PowerReviews
Bike Build - Bronze Level Assembly
 
3.2

(based on 50 reviews)

Ratings Distribution

  • 5 Stars

     

    (18)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (11)

61%

of respondents would recommend this to a friend.

Pros

  • Free (4)

Cons

    Best Uses

        • Was this a gift?:
        • No (32), Yes (3)

      Most Liked Positive Review

       

      Very convenient.

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to...Read complete review

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to install the front wheel, seat post and handlebar. My one big concern was if the brakes had been bled correctly. So far i havent had anything come loose or lost beak pressure. The gears are well adjusted and the bike is extremely lean. Thanks to the bike bulders at JensonUSA.

      VS

      Most Liked Negative Review

       

      Not satisfied.

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like...Read complete review

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

      Reviewed by 50 customers

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      Displaying reviews 1-10

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      5.0

      Simply great !!!

      By Mono

      from New York, NY

      Verified Buyer

      Pros

        Cons

          Best Uses

            Comments about Bike Build - Bronze Level Assembly:

            Excellent service, my bike was almost ready right out of the box.

            • Was this a gift?:
            • No
             
            5.0

            Value Added

            By gBeaTz

            from South Florida

            Verified Buyer

            Pros

            • Quality build
            • Saves time

            Cons

            • none

            Best Uses

            • Any Bike

            Comments about Bike Build - Bronze Level Assembly:

            All I had to do was install the handlebars, seat, and wheels. Was riding within an hour!

            • Was this a gift?:
            • No

            (1 of 1 customers found this review helpful)

             
            1.0

            bad assebly

            By casual MTBer

            from redmond, WA

            Verified Reviewer

            Pros

              Cons

                Best Uses

                  Comments about Bike Build - Bronze Level Assembly:

                  in the beginning the rear rotor came bent. after i replaced it, today the back derailleur fell in pieces while going up hill. on the road.

                  • Was this a gift?:
                  • No

                  (2 of 2 customers found this review helpful)

                   
                  1.0

                  Not satisfied.

                  By D the P

                  from Anahim Lake BC

                  Verified Buyer

                  Pros

                  • Good Basic Build

                  Cons

                  • Lack Of Att'n To Detail

                  Best Uses

                    Comments about Bike Build - Bronze Level Assembly:

                    This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

                    • Was this a gift?:
                    • No
                     
                    5.0

                    A must!!!!

                    By Mark

                    from Colorado

                    Verified Buyer

                    Comments about Bike Build - Bronze Level Assembly:

                    This level of assembly is a must. You'll have your new bike out of the box and put together within 30 min. Simple!! Thanks Jenson USA

                     
                    5.0

                    Great service - worth the fee

                    By Dan

                    from Michigan

                    Verified Buyer

                    Pros

                      Cons

                        Best Uses

                          Comments about Bike Build - Bronze Level Assembly:

                          Bike came comletely assembled and adjusted except for claping the handle bars on the stem. Basically the bike was ready to ride. Well worth the fee paid

                          • Was this a gift?:
                          • No
                           
                          5.0

                          Very Nice Build

                          By Eric in the ATL

                          from Atlanta, GA

                          Verified Buyer

                          Pros

                          • Attention to detail
                          • Completeness
                          • Professional build
                          • Solid packaging

                          Cons

                          • none

                          Best Uses

                            Comments about Bike Build - Bronze Level Assembly:

                            This is my first time buying a bike from Jenson and I am very pleased with the result. The build package worked out very well. I purchased a bike at the beginning of summer from another outfit and I ended up having to redo much of the build because it was not done correctly. Everything, every detail, of the Jensen built bike was superb. I will definitely purchase another bike from them in the future.

                            Service and delivery comments:

                            The packaging of the bike was excellent. All instructions from the various component manufacturers was included (not everyone does this). Everything was well protected and arrived in good order.

                            • Was this a gift?:
                            • No
                             
                            2.0

                            Assembly?

                            By Alan

                            from Milwaukee

                            Verified Buyer

                            Pros

                              Cons

                                Best Uses

                                  Comments about Bike Build - Bronze Level Assembly:

                                  If you can, save your money and "assemble" it yourself. There is nothing performed here other than shipping you a box from the manufacturer.

                                  • Was this a gift?:
                                  • Yes
                                   
                                  1.0

                                  Terrible did nothing

                                  By Cory

                                  from cleveland, ohio

                                  Verified Buyer

                                  Pros

                                    Cons

                                      Best Uses

                                        Comments about Bike Build - Bronze Level Assembly:

                                        The factory box was never opened. Not a single bolt or nut was touched. I wouldnt mind theis but it delayed shipping 2 extra days.

                                        • Was this a gift?:
                                        • No

                                        (2 of 2 customers found this review helpful)

                                         
                                        1.0

                                        Many MANY Mistakes

                                        By Iced

                                        from Wi

                                        Verified Buyer

                                        Pros

                                        • Free

                                        Cons

                                        • Have To Have It Re-done
                                        • Not Done Correctly

                                        Best Uses

                                        • Basic Setup

                                        Comments about Bike Build - Bronze Level Assembly:

                                        Front disc put on backwards

                                        Brake Cable wrapped around front fork

                                        Headset Completely loose

                                        Back tire flat (had a HOLE in inner tube)

                                        This was a free service that was included with the purchase of the bike. Good thing too, cause if I would have paid for this I certainly would have been very disappointed.
                                        Well I guess you get what you pay for

                                        I will definitely consider this before I make another major purchase from Jensen USA

                                        • Was this a gift?:
                                        • No

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                                        Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.

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                                        Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items

                                        Free Shipping Offer

                                        Get free Standard Shipping with your $50 purchase today! Just choose Standard Shipping during checkout.

                                        Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.