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Bike Build - Bronze Level Assembly

USD$40.00
Item #: SV706A01
USD$40.00
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Bronze Professional Bicycle Assembly by Jenson USA

Every bicycle sold by Jenson USA includes free assembly by our trained mechanics prior to shipment. The build level will vary based on the bike you select and is identical to the quality work we perform on bicycles sold in-person at our physical locations.

Our Bronze Build is ideal for bicycles that arrive to Jenson USA in "Dealer Ready" condition (this is the same way that bikes arrive to your local bike shop from most major brands - about 90% pre-assembled, but not quite ready to ride). When you select our Bronze build, we will open the manufacturer's box, remove your bike, and place it on a workstand for tuning. This is the "last 10%" that turns a "Dealer Ready" bike into a ready to ride bike. We'll then partially disassemble your bike so that it fits back in the shipping container. Upon arrival, you'll need to unpack and then perform some basic re-assembly tasks to get your new bike ready to ride.

Our Bronze build includes:

  • Tune and check of bikes that arrive at Jenson USA in Dealer-Ready condition
  • General inspection
  • Tune/adjust shifting
  • Tune/adjust brakes

 

Unpacking and Assembling your new bike

Every bike is slightly diferent, but you will likely need to:

  • Install the pedals
  • Install the front wheel
  • Straighten, then tighten in place the handlebar stem (note: we often turn the fork around 180 degrees so that your bike fits into the shipping container. Upon delivery, it may appear that the fork is "backwards" - but all you need to do it spin it 180 degrees. As always, please call us at (888) 880-3811 if you need any guidance to complete assembly.)
  • Install the seatpost and adjust to height
  • Set tires (and air suspension, if applicable) to your preferred pressure

This video illustrates a typical reassembly. While a Rocky Mountain bike is pictured, most bicycles share a common assembly process regardless of brand.

 

Getting Help

If you need any guidance to complete assembly, please don't hesistate to contact us. We employ only bicycle experts on our customer support team and they are standing by to assist you.

 

Caring for your new bike

Every bicycle, from $10 to $10,000 needs ongoing care and maintenance. Cables stretch, brake pads wear, etc. 30 days is a good "break-in" period for most riders. If you're local to Jenson USA, please bring your bike back to us for a complimentary 30-day safety check and tune-up. Not nearby? Don't worry, even just doing the basics will enhance performance and extend the lifespan of your new bike:

  • Always inflate tires to their proper pressure
  • Clean and lubricate your chain on a regular basis
  • Sloppy shifting? You may need to take the slack out of a cable that has stretched, a 60-second repair. Our partners at Park Tool have a great illustrated guide for this procedure.

 

REVIEW SNAPSHOT®

by PowerReviews
Bike Build - Bronze Level Assembly
 
3.4

(based on 79 reviews)

Ratings Distribution

  • 5 Stars

     

    (31)

  • 4 Stars

     

    (14)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (16)

67%

of respondents would recommend this to a friend.

Pros

  • Free (5)

Cons

No Cons

Best Uses

No Best Uses
    • Was this a gift?:
    • No (57), Yes (4)

Most Liked Positive Review

 

Very convenient.

I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to...Read complete review

I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to install the front wheel, seat post and handlebar. My one big concern was if the brakes had been bled correctly. So far i havent had anything come loose or lost beak pressure. The gears are well adjusted and the bike is extremely lean. Thanks to the bike bulders at JensonUSA.

VS

Most Liked Negative Review

 

Not satisfied.

This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like...Read complete review

This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

Reviewed by 79 customers

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2.0

Nothing was done in my opinion

By Cuong Le

from San Jose

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about Bike Build - Bronze Level Assembly:

        Packaging was good and stable. However, the bike was not nearly as assembled as previous bikes I've bought from other places. I bought two of the exact same bike from here in the same order. There's no consistency in what was "assembled." There's no "assembly" here. I spent a lot of time putting the bikes together myself.

        • Was this a gift?:
        • No
         
        1.0

        terrible bronze.

        By hman567

        from niagara falls usa

        Verified Buyer

        Pros

        • Tires Were Trued Suppose

        Cons

          Best Uses

            Comments about Bike Build - Bronze Level Assembly:

            had to retune the entire bike.

            • Was this a gift?:
            • No
             
            5.0

            Great packing, little more guidance needed for beginners

            By Phil

            from International

            Verified Buyer

            Pros

            • Bronze Bike Build
            • Chat Line Support
            • Delivery on time
            • Packaging
            • Quality

            Cons

            • Guidance For Beginners

            Best Uses

              Comments about Bike Build - Bronze Level Assembly:

              My Hannjo Trail arrived on time and very well packed. I moved half way round the world on assignment, opened the box and everything was as packed by Jenson in CA. Great packaging, pre built. I read through the user manual and watched the recommended YouTube video which were good but couldn't see how to bolt the rear derailleur (Ultrega) to the frame. Eventually figured out, after help from the Jenson chat line, that 5mm allen key does that job easily. Perhaps you could add that to the video/instructions. The rest is nicely covered in the YouTube and the product is as good as advertised. Highly recommend Bronze Build.

              • Was this a gift?:
              • No
               
              1.0

              Bronze Bike Build

              By pnp

              from Az

              Verified Buyer

              Pros

                Cons

                  Best Uses

                    Comments about Bike Build - Bronze Level Assembly:

                    RR Derailleur B-screw : way, WAY too tight. The chain tension was off the charts too tight.
                    Chain line: I had to remove the BB and swap the spacer over to the non-drive side. The reason for this was the chain was badly crossed when on the large cog in the rear and the middle ring in the front. It was REALLY noisy and graunchy. It's a little quieter. But still really graunchy on the small and middle rings. The client isn't too concerned with it. But I am, as it sounds like a miss-match of components. Since the crank set middle and small rings are steel the noise and crunkyness you can feel in the pedals and such is very pronounced. I'm hoping it goes away with use. The chain and crank set chain rings are not a good match at all. Which is a little odd as I use RaceFace rings on all my custom builds and they are super forgiving. I am willing to bet with a better quality 10-speed chain and alloy rings it would be a lot smoother.
                    Middle ring: it was bent and had 2 teeth that were bent. The chain would not shift very easily and hang up when shifting and drop when back-pedaling. I did my best to rectify same. Seems to be hanging in there OK for now.
                    Front caliper: Way off and dragging badly.
                    Rear caliper bolts: All 4 were very finger tight.
                    Wrong style front derailleur for the frame- should be low mount/top swing, frame has a high mount bottom swing and the clamp blocks the bottle cage bolts.
                    Your ad states it comes with a Maxle, etc. This XC32 fork does not use that set up. Suggest the ad be corrected.
                    Overall: rate the Bronze Build as VERY VERY POOR.

                    • Was this a gift?:
                    • No
                     
                    3.0

                    Glad it was free

                    By Ryan the Bum

                    from Seattle, WA

                    Verified Buyer

                    Pros

                      Cons

                        Best Uses

                          Comments about Bike Build - Bronze Level Assembly:

                          Bike came with rear derailleur unmounted and therefore, unadjusted.

                          • Was this a gift?:
                          • No

                          (0 of 1 customers found this review helpful)

                           
                          2.0

                          Wasn't What I Was Expecting

                          By Foxy Guy

                          from Green River, WY

                          Verified Buyer

                          Pros

                          • Everything was there
                          • No Dings Or Scratches

                          Cons

                          • Difficulty assembling
                          • Poor instructions

                          Best Uses

                            Comments about Bike Build - Bronze Level Assembly:

                            The website states that assembly shouldn't take more than 30 minutes. Being a fairly skilled mechanic, it took me about an hour and a half. Instructions weren't very clear and I was hoping that it would come in the box like they said it would. This was pretty convenient, but it took more time than it should have.

                            • Was this a gift?:
                            • No
                             
                            4.0

                            Looks like Silver

                            By Tri Guy

                            from Peru

                            Verified Buyer

                            Pros

                            • Complete assembly

                            Cons

                              Best Uses

                                Comments about Bike Build - Bronze Level Assembly:

                                Good service, It was free with my purchase, but I would have paid for it

                                • Was this a gift?:
                                • No

                                (0 of 1 customers found this review helpful)

                                 
                                4.0

                                Good platform to upgrade

                                By John JK

                                from Atlanta

                                Verified Buyer

                                Pros

                                  Cons

                                    Best Uses

                                      Comments about Bike Build - Bronze Level Assembly:

                                      the bike rides well and is quite capable, especially if you upgrade the fork. mine came with an 80mm travel (advertised as 100mm) Rock Shox XC28 which I promptly upgraded to an XC32. Huge difference. the 32 actually has decent rebound control. because of the great deal on the bike, the cost of the upgrade was still reasonable.

                                      • Was this a gift?:
                                      • No
                                       
                                      5.0

                                      just as advertised

                                      By Barry

                                      from Illinois

                                      Verified Buyer

                                      Pros

                                      • Easy assembly

                                      Cons

                                        Best Uses

                                          Comments about Bike Build - Bronze Level Assembly:

                                          Quick assembly out of the box

                                          • Was this a gift?:
                                          • No
                                           
                                          1.0

                                          Poor Tuning

                                          By Will

                                          from Knoxville, TN

                                          Verified Buyer

                                          Pros

                                          • Free W Purchase

                                          Cons

                                          • Adjustment
                                          • Missing parts

                                          Best Uses

                                            Comments about Bike Build - Bronze Level Assembly:

                                            The bike came completely out of adjustment and missing parts. 3 weeks after ordering the bike i received the missing parts to realize the front derailleur was bent and clearly no adjusting had been done on anything. I straightened the derailleur with pliars best i could then took it to a bike shop to tune/adjust everything. They even recommended a new derailleur, but this one will do for now.

                                            • Was this a gift?:
                                            • No

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                                            Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.

                                            Some manufacturers restrict where we can ship their products. If this item has shipping restrictions, they are listed below. If you'd like to buy an item that we cannot ship to your preferred address, we can accept your foreign credit card and ship to a USA address for you.

                                            Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items

                                             

                                            Free Shipping Offer

                                            Get free Standard Shipping with your $50 purchase today! Just choose Standard Shipping during checkout.

                                            Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.