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Bike Build - Bronze Level Assembly

Item #: SV706A01
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Bronze Professional Bicycle Assembly by Jenson USA

Every bicycle sold by Jenson USA includes free assembly by our trained mechanics prior to shipment. The build level will vary based on the bike you select and is identical to the quality work we perform on bicycles sold in-person at our physical locations.

Our Bronze Build is ideal for bicycles that arrive to Jenson USA in "Dealer Ready" condition (this is the same way that bikes arrive to your local bike shop from most major brands - about 90% pre-assembled, but not quite ready to ride). When you select our Bronze build, we will open the manufacturer's box, remove your bike, and place it on a workstand for tuning. This is the "last 10%" that turns a "Dealer Ready" bike into a ready to ride bike. We'll then partially disassemble your bike so that it fits back in the shipping container. Upon arrival, you'll need to unpack and then perform some basic re-assembly tasks to get your new bike ready to ride.

Our Bronze build includes:

  • Tune and check of bikes that arrive at Jenson USA in Dealer-Ready condition
  • General inspection
  • Tune/adjust shifting
  • Tune/adjust brakes

 

Unpacking and Assembling your new bike

Every bike is slightly diferent, but you will likely need to:

  • Install the pedals
  • Install the front wheel
  • Straighten, then tighten in place the handlebar stem (note: we often turn the fork around 180 degrees so that your bike fits into the shipping container. Upon delivery, it may appear that the fork is "backwards" - but all you need to do it spin it 180 degrees. As always, please call us at (888) 880-3811 if you need any guidance to complete assembly.)
  • Install the seatpost and adjust to height
  • Set tires (and air suspension, if applicable) to your preferred pressure

This video illustrates a typical reassembly. While a Rocky Mountain bike is pictured, most bicycles share a common assembly process regardless of brand.

 

Getting Help

If you need any guidance to complete assembly, please don't hesistate to contact us. We employ only bicycle experts on our customer support team and they are standing by to assist you.

 

Caring for your new bike

Every bicycle, from $10 to $10,000 needs ongoing care and maintenance. Cables stretch, brake pads wear, etc. 30 days is a good "break-in" period for most riders. If you're local to Jenson USA, please bring your bike back to us for a complimentary 30-day safety check and tune-up. Not nearby? Don't worry, even just doing the basics will enhance performance and extend the lifespan of your new bike:

  • Always inflate tires to their proper pressure
  • Clean and lubricate your chain on a regular basis
  • Sloppy shifting? You may need to take the slack out of a cable that has stretched, a 60-second repair. Our partners at Park Tool have a great illustrated guide for this procedure.

 

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REVIEW SNAPSHOT®

by PowerReviews
Bike Build - Bronze Level Assembly
 
3.2

(based on 54 reviews)

Ratings Distribution

  • 5 Stars

     

    (19)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (13)

60%

of respondents would recommend this to a friend.

Pros

  • Free (5)

Cons

    Best Uses

        • Was this a gift?:
        • No (35), Yes (3)

      Most Liked Positive Review

       

      Very convenient.

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to...Read complete review

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to install the front wheel, seat post and handlebar. My one big concern was if the brakes had been bled correctly. So far i havent had anything come loose or lost beak pressure. The gears are well adjusted and the bike is extremely lean. Thanks to the bike bulders at JensonUSA.

      VS

      Most Liked Negative Review

       

      Not satisfied.

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like...Read complete review

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

      Reviewed by 54 customers

      Sort by

      Displaying reviews 1-10

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      5.0

      Easy Peasy

      By dipper

      from seattle, WA

      Verified Buyer

      Pros

      • Convenient

      Cons

        Best Uses

          Comments about Bike Build - Bronze Level Assembly:

          I've purchased multiple bikes from Jenson and they've all this bronze build option. It's pretty much ready to go out of the box besides a few adjustments. This is a must ave for any bike purchased online!

          • Was this a gift?:
          • No
           
          4.0

          Saved me time

          By A Dude who builds bikes, then rides them

          from iowa

          Verified Reviewer

          Pros

          • Excellent Repacking
          • It was free
          • Saves me time

          Cons

            Best Uses

            • To save time

            Comments about Bike Build - Bronze Level Assembly:

            This service came free with the purchase of my Kestrel. The bike was repackaged very well. This made assembly out of the box nice and fast. Turn the fork around, bolt on the handlebars, and tighten brakes / finish tune derailleurs to my own preferences. The only flaw in the build was the front derailleur rubbed at both extremes of the cassette, but 2 minutes of tuning and this was fixed.

            • Was this a gift?:
            • No
             
            1.0

            Thank Goodness it's Free

            By thelimodrivr

            from Washington, PA

            Verified Buyer

            Pros

            • Free

            Cons

            • Had To Take Bike To Lbs

            Best Uses

              Comments about Bike Build - Bronze Level Assembly:

              I've ordered two complete bikes from JensonUSA and each one came with the Bronze Level Assembly. Each time there were issues specifically, the brakes.

              With my first complete bike purchase there was a check list that indicated what their mechanic did. This time, there wasn't a check list included.

              Each time I've ended up taking the bike to the LBS to have them fix what should have been assembled correctly. Just like my first purchase, the brakes needed adjusting, I couldn't even put the front wheel on because the brake pads were closed together. There were a few more major things that needed adjusting: headset, front derailleur and rear derailleur.

              I didn't contact customer service the first time because my LBS didn't charge me for the adjustments; however, this time I contacted JensonUSA and Raymond in customer service came up with an acceptable resolution.

              You can't beat JensonUSA when it comes to getting a good deal but their Bronze Level Assembly isn't acceptible. I would suggest you thoroughly inspect their work.

              • Was this a gift?:
              • No
               
              1.0

              Zero Effort

              By Andrea$

              from City, ST

              Pros

              • It's An Assembly

              Cons

                Best Uses

                  Comments about Bike Build - Bronze Level Assembly:

                  No effort was put into the assembly. Rear derailleur untuned, rear wheel untrue, both brakes were well off the mark.

                   
                  5.0

                  Simply great !!!

                  By Mono

                  from New York, NY

                  Verified Buyer

                  Pros

                    Cons

                      Best Uses

                        Comments about Bike Build - Bronze Level Assembly:

                        Excellent service, my bike was almost ready right out of the box.

                        • Was this a gift?:
                        • No
                         
                        5.0

                        Value Added

                        By gBeaTz

                        from South Florida

                        Verified Buyer

                        Pros

                        • Quality build
                        • Saves time

                        Cons

                        • none

                        Best Uses

                        • Any Bike

                        Comments about Bike Build - Bronze Level Assembly:

                        All I had to do was install the handlebars, seat, and wheels. Was riding within an hour!

                        • Was this a gift?:
                        • No

                        (1 of 1 customers found this review helpful)

                         
                        1.0

                        bad assebly

                        By casual MTBer

                        from redmond, WA

                        Verified Reviewer

                        Pros

                          Cons

                            Best Uses

                              Comments about Bike Build - Bronze Level Assembly:

                              in the beginning the rear rotor came bent. after i replaced it, today the back derailleur fell in pieces while going up hill. on the road.

                              • Was this a gift?:
                              • No

                              (2 of 2 customers found this review helpful)

                               
                              1.0

                              Not satisfied.

                              By D the P

                              from Anahim Lake BC

                              Verified Buyer

                              Pros

                              • Good Basic Build

                              Cons

                              • Lack Of Att'n To Detail

                              Best Uses

                                Comments about Bike Build - Bronze Level Assembly:

                                This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

                                • Was this a gift?:
                                • No
                                 
                                5.0

                                A must!!!!

                                By Mark

                                from Colorado

                                Verified Buyer

                                Comments about Bike Build - Bronze Level Assembly:

                                This level of assembly is a must. You'll have your new bike out of the box and put together within 30 min. Simple!! Thanks Jenson USA

                                 
                                5.0

                                Great service - worth the fee

                                By Dan

                                from Michigan

                                Verified Buyer

                                Pros

                                  Cons

                                    Best Uses

                                      Comments about Bike Build - Bronze Level Assembly:

                                      Bike came comletely assembled and adjusted except for claping the handle bars on the stem. Basically the bike was ready to ride. Well worth the fee paid

                                      • Was this a gift?:
                                      • No

                                      Displaying reviews 1-10

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                                      Previous | Next »

                                      Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.

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                                      Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items

                                      Free Shipping Offer

                                      Get free Standard Shipping with your $50 purchase today! Just choose Standard Shipping during checkout.

                                      Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.