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Bike Build - Bronze Level Assembly

Item #: SV706A01
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Bronze Professional Bicycle Assembly by Jenson USA

Every bicycle sold by Jenson USA includes free assembly by our trained mechanics prior to shipment. The build level will vary based on the bike you select and is identical to the quality work we perform on bicycles sold in-person at our physical locations.

Our Bronze Build is ideal for bicycles that arrive to Jenson USA in "Dealer Ready" condition (this is the same way that bikes arrive to your local bike shop from most major brands - about 90% pre-assembled, but not quite ready to ride). When you select our Bronze build, we will open the manufacturer's box, remove your bike, and place it on a workstand for tuning. This is the "last 10%" that turns a "Dealer Ready" bike into a ready to ride bike. We'll then partially disassemble your bike so that it fits back in the shipping container. Upon arrival, you'll need to unpack and then perform some basic re-assembly tasks to get your new bike ready to ride.

Our Bronze build includes:

  • Tune and check of bikes that arrive at Jenson USA in Dealer-Ready condition
  • General inspection
  • Tune/adjust shifting
  • Tune/adjust brakes

 

Unpacking and Assembling your new bike

Every bike is slightly diferent, but you will likely need to:

  • Install the pedals
  • Install the front wheel
  • Straighten, then tighten in place the handlebar stem (note: we often turn the fork around 180 degrees so that your bike fits into the shipping container. Upon delivery, it may appear that the fork is "backwards" - but all you need to do it spin it 180 degrees. As always, please call us at (888) 880-3811 if you need any guidance to complete assembly.)
  • Install the seatpost and adjust to height
  • Set tires (and air suspension, if applicable) to your preferred pressure

This video illustrates a typical reassembly. While a Rocky Mountain bike is pictured, most bicycles share a common assembly process regardless of brand.

 

Getting Help

If you need any guidance to complete assembly, please don't hesistate to contact us. We employ only bicycle experts on our customer support team and they are standing by to assist you.

 

Caring for your new bike

Every bicycle, from $10 to $10,000 needs ongoing care and maintenance. Cables stretch, brake pads wear, etc. 30 days is a good "break-in" period for most riders. If you're local to Jenson USA, please bring your bike back to us for a complimentary 30-day safety check and tune-up. Not nearby? Don't worry, even just doing the basics will enhance performance and extend the lifespan of your new bike:

  • Always inflate tires to their proper pressure
  • Clean and lubricate your chain on a regular basis
  • Sloppy shifting? You may need to take the slack out of a cable that has stretched, a 60-second repair. Our partners at Park Tool have a great illustrated guide for this procedure.

 

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REVIEW SNAPSHOT®

by PowerReviews
Bike Build - Bronze Level Assembly
 
3.4

(based on 61 reviews)

Ratings Distribution

  • 5 Stars

     

    (26)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (13)

65%

of respondents would recommend this to a friend.

Pros

  • Free (5)

Cons

    Best Uses

        • Was this a gift?:
        • No (39), Yes (4)

      Most Liked Positive Review

       

      Very convenient.

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to...Read complete review

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to install the front wheel, seat post and handlebar. My one big concern was if the brakes had been bled correctly. So far i havent had anything come loose or lost beak pressure. The gears are well adjusted and the bike is extremely lean. Thanks to the bike bulders at JensonUSA.

      VS

      Most Liked Negative Review

       

      Not satisfied.

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like...Read complete review

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

      Reviewed by 61 customers

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      Displaying reviews 1-10

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      5.0

      No issues!

      By gpower

      from overseas

      Verified Buyer

      Pros

      • Preadjusted
      • Simple assembly

      Cons

      • none

      Best Uses

        Comments about Bike Build - Bronze Level Assembly:

        Jenson's Bronse level assembly is great. I am overseas with the military, my bike arrived in two boxes. One with the frame assembly, handlebars, and seat. The second with both of the wheels. It arrived to my deployed APO address in 10 day (that is fast) with everything pre-adjusted. I simply had to install the wheels, air up the tires, mount and adjust the handlebars and seat, And because mine was a full suspension mountain bike adjust the shock air pressure. I will definitely purchase another bike from Jenson in the future!

        • Was this a gift?:
        • No
         
        5.0

        built just fine

        By ken

        from st. lousi mo

        Verified Buyer

        Pros

          Cons

            Best Uses

              Comments about Bike Build - Bronze Level Assembly:

              everything worked - so no issues

              • Was this a gift?:
              • No
               
              5.0

              Perfect build

              By damage98

              from Tampa FL

              Verified Buyer

              Comments about Bike Build - Bronze Level Assembly:

              Everything was built and adjusted correctly, it took me less than 5 minutes to finish the build and put pedals on.

               
              5.0

              Good job!

              By fm.

              from New Jersey

              Verified Buyer

              Pros

                Cons

                  Best Uses

                    Comments about Bike Build - Bronze Level Assembly:

                    Dh bike park.

                    • Was this a gift?:
                    • No
                     
                    5.0

                    Very good build and packaging

                    By Eric of ATL

                    from Atlanta, GA

                    Verified Buyer

                    Pros

                    • clean
                    • Excellent packaging
                    • No Missing Manuals
                    • No missing parts
                    • well set up

                    Cons

                      Best Uses

                      • Building A Bike

                      Comments about Bike Build - Bronze Level Assembly:

                      The build of the bike I ordered was very good. All parts were where they are supposed to be. Everything went together perfectly without any problems (cables routed correctly, tape on bars was correct, protective tape on chainstay was placed correctly, etc). No scratches or marks on the frame. Overall very nice build and very good packaging.

                      • Was this a gift?:
                      • No
                       
                      5.0

                      Trained and Experienced Mechanics

                      By bean

                      from ocean city, md

                      Verified Buyer

                      Pros

                        Cons

                          Best Uses

                            Comments about Bike Build - Bronze Level Assembly:

                            My first internet full bike purchase(I was skeptical about getting a whole bike shipped 3k miles.) The road bike arrived unharmed and very well packed, from the wheels to the frame, gearing/braking. The included checklist and pre-assembly is why I purchased from JensonUSA. I didn't want to have to take a bike just purchased to a local mechanic, as there aren't many available. My short assembly time made my purchase an awesome gift. Thanks!!

                            • Was this a gift?:
                            • Yes
                             
                            5.0

                            race ready out of the box!

                            By Dan

                            from Bend, OR

                            Verified Buyer

                            Pros

                            • Bike Was Tuned And Dialed

                            Cons

                              Best Uses

                                Comments about Bike Build - Bronze Level Assembly:

                                bike was great right out of the box! it took me just a few mins to install/adjust seat+handlebars and everything was ready to go. brakes and gears/shifters were perfect.

                                 
                                5.0

                                Easy Peasy

                                By dipper

                                from seattle, WA

                                Verified Buyer

                                Pros

                                • Convenient

                                Cons

                                  Best Uses

                                    Comments about Bike Build - Bronze Level Assembly:

                                    I've purchased multiple bikes from Jenson and they've all this bronze build option. It's pretty much ready to go out of the box besides a few adjustments. This is a must ave for any bike purchased online!

                                    • Was this a gift?:
                                    • No
                                     
                                    4.0

                                    Saved me time

                                    By A Dude who builds bikes, then rides them

                                    from iowa

                                    Verified Reviewer

                                    Pros

                                    • Excellent Repacking
                                    • It was free
                                    • Saves me time

                                    Cons

                                      Best Uses

                                      • To save time

                                      Comments about Bike Build - Bronze Level Assembly:

                                      This service came free with the purchase of my Kestrel. The bike was repackaged very well. This made assembly out of the box nice and fast. Turn the fork around, bolt on the handlebars, and tighten brakes / finish tune derailleurs to my own preferences. The only flaw in the build was the front derailleur rubbed at both extremes of the cassette, but 2 minutes of tuning and this was fixed.

                                      • Was this a gift?:
                                      • No
                                       
                                      1.0

                                      Thank Goodness it's Free

                                      By thelimodrivr

                                      from Washington, PA

                                      Verified Buyer

                                      Pros

                                      • Free

                                      Cons

                                      • Had To Take Bike To Lbs

                                      Best Uses

                                        Comments about Bike Build - Bronze Level Assembly:

                                        I've ordered two complete bikes from JensonUSA and each one came with the Bronze Level Assembly. Each time there were issues specifically, the brakes.

                                        With my first complete bike purchase there was a check list that indicated what their mechanic did. This time, there wasn't a check list included.

                                        Each time I've ended up taking the bike to the LBS to have them fix what should have been assembled correctly. Just like my first purchase, the brakes needed adjusting, I couldn't even put the front wheel on because the brake pads were closed together. There were a few more major things that needed adjusting: headset, front derailleur and rear derailleur.

                                        I didn't contact customer service the first time because my LBS didn't charge me for the adjustments; however, this time I contacted JensonUSA and Raymond in customer service came up with an acceptable resolution.

                                        You can't beat JensonUSA when it comes to getting a good deal but their Bronze Level Assembly isn't acceptible. I would suggest you thoroughly inspect their work.

                                        • Was this a gift?:
                                        • No

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                                        Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.

                                        Some manufacturers restrict where we can ship their products. If this item has shipping restrictions, they are listed below. If you'd like to buy an item that we cannot ship to your preferred address, we can accept your foreign credit card and ship to a USA address for you.

                                        Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items

                                        Free Shipping Offer

                                        Get free Standard Shipping with your $50 purchase today! Just choose Standard Shipping during checkout.

                                        Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.