Silver Professional Bicycle Assembly by Jenson USA

Every bicycle sold by Jenson USA includes free assembly by our trained mechanics prior to shipment. The build level will vary based on the bike you select and is identical to the quality work we perform on bicycles sold in-person at our physical locations.

Our Silver Build is ideal for bicycles that arrive to Jenson USA in "Dealer Ready" condition (this is the same way that bikes arrive to your local bike shop from most major brands - about 90% pre-assembled, but not quite ready to ride) that need a little extra attention - such as installing accessories that you've selected on your new bike, like a cyclecomputer or rear rack. When you select our Silver build, we will open the manufacturer's box, remove your bike, and place it on a workstand for tuning. This is the "last 10%" that turns a "Dealer Ready" bike into a ready to ride bike.

Then we'll partially disassemble it so that it fits in the shipping container. Upon arrival, you'll need to unpack and then perform some basic re-assembly tasks to get your new bike ready to ride.

Our Silver build includes:

• Tune and check of bikes that arrive at Jenson USA in Dealer-Ready condition
• General inspection
• Tune/adjust shifting
• Tune/adjust brakes
• Ability to include your own custom instructions (for example: setting up brakes "moto style" with the left lever operating the rear brake - the opposite of the normal USA standard),
  plus install any accessories or components that you've purchased along with your bike
  
  

Unpacking and Assembling your new bike

Every bike is slightly diferent, but you will likely need to:

• Install the pedals
• Install the front wheel
• Straighten, then tighten in place the handlebar stem
• Install the seatpost and adjust to height
• Set tires (and air suspension, if applicable) to your preferred pressure

This video illustrates a typical reassembly. While a Rocky Mountain bike is pictured, most bicycles share a common assembly process regardless of brand.

Getting Help

If you need any guidance to complete assembly, please don't hesistate to contact us. We employ only bicycle experts on our customer support team and they are standing by to assist you.

• Watch an unpacking and assembly video
• Call us at (888) 880-3811
• Send us email
• Chat with our support team by clicking "Live Chat" in the top-left corner of our website

Caring for your new bike

Every bicycle, from $10 to $10,000 needs ongoing care and maintenance. Cables stretch, brake pads wear, etc. 30 days is a good "break-in" period for most riders. If you're local to Jenson USA, please bring your bike back to us for a complimentary 30-day safety check and tune-up. Not nearby? Don't worry, even just doing the basics will enhance performance and extend the lifespan of your new bike:

• Always inflate tires to their proper pressure
• Clean and lubricate your chain on a regular basis
• Sloppy shifting? You may need to take the slack out of a cable that has stretched, a 60-second repair. Our partners at Park Tool have a great illustrated guide for this procedure.

Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.

Some manufacturers restrict where we can ship their products. If this item has shipping restrictions, they are listed below. If you'd like to buy an item that we cannot ship to your preferred address, we can accept your foreign credit card and ship to a USA address for you.

Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items