We completely assemble every bike that leaves our facility to ensure that every aspect of your bike is ready to go and safe to ride when it arrives at your door. This build process allows our bike techs to inspect your bike from end to end, verify all parts are included, and everything is functioning properly. We do this so you don't have to. *Note that some final assembly is required due to shipping. See “Shipping & Delivery” below.Tested
It is one thing to just assemble a bike, but we take that a step further by inspecting and testing your bike for function and safety. Our techs perform a multipoint inspection of your frame and various components to ensure that there are no defects, flaws, or mechanical issues. You can ride assured that your bike is ready for the world of adventure before you.
What good is a beautiful bike if it doesn't perform equally well? The bike techs at Jenson USA ensure that your bike and components are dialed in to perform flawlessly mile after mile. Everything from wheel to wheel is torqued, adjusted, and calibrated so you can focus on your ride, and not worrying about maintenance.Shipping & Delivery
Once we've Built, Tested, and Tuned your new bike, it comes time to send it out to its new home. To get your bike to your home safely we take steps to pack it efficiently and securely. This requires us to remove a few parts to fit inside the box, and keep your bike safe during its journey. Some final assembly is required due to shipping, but these parts are easily re-installed, and should only take minimal time to have your bike ready to ride. If you need help learning how to reassemble your bike we have a step-by-step video that will quickly walk you through the process.
Got a new bike from Jenson USA? We are so happy to help you welcome the latest member of your bike family into your home. Before sending your bike on its way to your door, our bike techs thoroughly built, tested and tuned your ride to ensure that everything is in top shape for your future adventures. After that, your bike must be partially disassembled for safe shipping. This short video will help you easily reassemble your bike, and get it ready to ride with only minimal effort and time plus, you’ll learn some handy new skills. If you need further assistance please call our Gear Advisors at (888)880-3811.