Prices shown in currencies other than USA Dollars are estimates based on current exchange rates. We will charge your credit card in USA Dollars on the day your order is shipped, and the conversion to your local currency will be done at the prevailing rate by your credit card issuer.
Shipments outside the USA are declared as “bike parts” for customs purposes and will include the actual amount paid for merchandise and shipping. Jenson USA will not mark your parcel as a “gift”, declare a value lower than the actual price paid, or otherwise prepare false customs information.
At times there will be products that fail due to a manufacturer defect. Jenson USA will facilitate all warranties provided by the individual manufacturers by making a claim on your behalf. Generally, warranties cover defects in materials and workmanship. Damage from unintended style of riding, abuse, neglect, accidents, and racing are not covered under any warranty. It is at the sole discretion of the manufacturer to repair or replace defective merchandise. Labor and shipping are not covered under any warranty. This is the responsibility of the customer.
Jenson USA will extend to its customers any manufacturer's warranty on merchandise we sell but, otherwise, we make no warranty, express or implied, as to the merchantability or fitness for any particular purpose of the merchandise in our catalogs.
Jenson USA shall not be responsible for the improper use of the merchandise sold and the customer is urged to exercise caution and take all necessary safety measures in using the merchandise.
To make a warranty claim please follow these steps:
Attn: Warranties (your order #)
1615 Eastridge Ave
Riverside, CA 92507
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Get free Standard Shipping with your $50 purchase today! Just choose Standard Shipping during checkout.
Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.