Jenson USA is the BEST online bike shop for Brazil. We understand your concerns about delivery time, cost, import duty, and tax; so we offer a variety of shipping methods so you can select the one that best meets your needs.
Import Duty and Taxes charged by the government of Brazil, if applicable, are the responsibility of the recipient and are collected by the shipping carrier at delivery. Postal Mail shipments are less likely to attract duty and tax, Courier shipments are more likely to attract duty and tax.
Jenson USA offers a variety of shipping methods to Brazil. (Please note that some shipping methods may not be available for all orders, based on weight/size).
How much is the import duty or tax? Jenson USA cannot reliably predict what, if any, import duty or tax might be charged. The amount can vary wildly based on the items you select and the shipping carrier chosen. Often with postal mail shipments, there is no import duty or tax at all, but courier shipments are more likely to have import duty or tax. Consider speaking with other local cyclists for guidance about their prior experiences with duty/tax.
If import duty or tax is charged, who pays for it? Import duty and tax, if charged, is the responsibility of the recipient. Jenson USA will not pay import duty or tax charges on your behalf. Failure to pay import duty or tax charged by the government of Brazil will result in the loss of both the items and the funds used to purchase them.
My tracking number for a USPS shipment is not working. Why? Shipments sent via USPS are not trackable. They do carry a number, however, it is used by the postal service primarily for delivery confirmation purposes only and will not show the real-time location of your package while in transit. If you require real-time package tracking, consider UPS instead.
This offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and some exclusions apply.
Some large and/or heavy items are subject to additional oversize charges that are separate from standard shipping costs.
All bikes are built, tested, tuned, and ready to ride upon shipment. The bike build process typically takes 2-3 days to complete depending on the bike model and the complexity of the build.
Orders for in-stock items placed by 3PM PST usually ship on the same day. Orders that include special-order or backordered items may be subject to shipping delays depending on product availability. Refer to estimated delivery times in cart when selecting shipping options.