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Bike Build - Bronze Level Assembly

Item #: SV706A01
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Bronze Professional Bicycle Assembly by Jenson USA

Every bicycle sold by Jenson USA includes free assembly by our trained mechanics prior to shipment. The build level will vary based on the bike you select and is identical to the quality work we perform on bicycles sold in-person at our physical locations.

Our Bronze Build is ideal for bicycles that arrive to Jenson USA in "Dealer Ready" condition (this is the same way that bikes arrive to your local bike shop from most major brands - about 90% pre-assembled, but not quite ready to ride). When you select our Bronze build, we will open the manufacturer's box, remove your bike, and place it on a workstand for tuning. This is the "last 10%" that turns a "Dealer Ready" bike into a ready to ride bike. We'll then partially disassemble your bike so that it fits back in the shipping container. Upon arrival, you'll need to unpack and then perform some basic re-assembly tasks to get your new bike ready to ride.

Our Bronze build includes:

  • Tune and check of bikes that arrive at Jenson USA in Dealer-Ready condition
  • General inspection
  • Tune/adjust shifting
  • Tune/adjust brakes

 

Unpacking and Assembling your new bike

Every bike is slightly diferent, but you will likely need to:

  • Install the pedals
  • Install the front wheel
  • Straighten, then tighten in place the handlebar stem (note: we often turn the fork around 180 degrees so that your bike fits into the shipping container. Upon delivery, it may appear that the fork is "backwards" - but all you need to do it spin it 180 degrees. As always, please call us at (888) 880-3811 if you need any guidance to complete assembly.)
  • Install the seatpost and adjust to height
  • Set tires (and air suspension, if applicable) to your preferred pressure

This video illustrates a typical reassembly. While a Rocky Mountain bike is pictured, most bicycles share a common assembly process regardless of brand.

 

Getting Help

If you need any guidance to complete assembly, please don't hesistate to contact us. We employ only bicycle experts on our customer support team and they are standing by to assist you.

 

Caring for your new bike

Every bicycle, from $10 to $10,000 needs ongoing care and maintenance. Cables stretch, brake pads wear, etc. 30 days is a good "break-in" period for most riders. If you're local to Jenson USA, please bring your bike back to us for a complimentary 30-day safety check and tune-up. Not nearby? Don't worry, even just doing the basics will enhance performance and extend the lifespan of your new bike:

  • Always inflate tires to their proper pressure
  • Clean and lubricate your chain on a regular basis
  • Sloppy shifting? You may need to take the slack out of a cable that has stretched, a 60-second repair. Our partners at Park Tool have a great illustrated guide for this procedure.

 

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REVIEW SNAPSHOT®

by PowerReviews
Bike Build - Bronze Level Assembly
 
3.2

(based on 55 reviews)

Ratings Distribution

  • 5 Stars

     

    (20)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (9)

  • 1 Stars

     

    (13)

61%

of respondents would recommend this to a friend.

Pros

  • Free (5)

Cons

    Best Uses

        • Was this a gift?:
        • No (35), Yes (3)

      Most Liked Positive Review

       

      Very convenient.

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to...Read complete review

      I found this service to be extremely convenient and was pleased to find out that it was included at no charge. When i recieved my bike, all that had to be done was to install the front wheel, seat post and handlebar. My one big concern was if the brakes had been bled correctly. So far i havent had anything come loose or lost beak pressure. The gears are well adjusted and the bike is extremely lean. Thanks to the bike bulders at JensonUSA.

      VS

      Most Liked Negative Review

       

      Not satisfied.

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like...Read complete review

      This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

      Reviewed by 55 customers

      Sort by

      Displaying reviews 1-10

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      5.0

      race ready out of the box!

      By Dan

      from Bend, OR

      Verified Buyer

      Pros

      • Bike Was Tuned And Dialed

      Cons

        Best Uses

          Comments about Bike Build - Bronze Level Assembly:

          bike was great right out of the box! it took me just a few mins to install/adjust seat+handlebars and everything was ready to go. brakes and gears/shifters were perfect.

           
          5.0

          Easy Peasy

          By dipper

          from seattle, WA

          Verified Buyer

          Pros

          • Convenient

          Cons

            Best Uses

              Comments about Bike Build - Bronze Level Assembly:

              I've purchased multiple bikes from Jenson and they've all this bronze build option. It's pretty much ready to go out of the box besides a few adjustments. This is a must ave for any bike purchased online!

              • Was this a gift?:
              • No
               
              4.0

              Saved me time

              By A Dude who builds bikes, then rides them

              from iowa

              Verified Reviewer

              Pros

              • Excellent Repacking
              • It was free
              • Saves me time

              Cons

                Best Uses

                • To save time

                Comments about Bike Build - Bronze Level Assembly:

                This service came free with the purchase of my Kestrel. The bike was repackaged very well. This made assembly out of the box nice and fast. Turn the fork around, bolt on the handlebars, and tighten brakes / finish tune derailleurs to my own preferences. The only flaw in the build was the front derailleur rubbed at both extremes of the cassette, but 2 minutes of tuning and this was fixed.

                • Was this a gift?:
                • No
                 
                1.0

                Thank Goodness it's Free

                By thelimodrivr

                from Washington, PA

                Verified Buyer

                Pros

                • Free

                Cons

                • Had To Take Bike To Lbs

                Best Uses

                  Comments about Bike Build - Bronze Level Assembly:

                  I've ordered two complete bikes from JensonUSA and each one came with the Bronze Level Assembly. Each time there were issues specifically, the brakes.

                  With my first complete bike purchase there was a check list that indicated what their mechanic did. This time, there wasn't a check list included.

                  Each time I've ended up taking the bike to the LBS to have them fix what should have been assembled correctly. Just like my first purchase, the brakes needed adjusting, I couldn't even put the front wheel on because the brake pads were closed together. There were a few more major things that needed adjusting: headset, front derailleur and rear derailleur.

                  I didn't contact customer service the first time because my LBS didn't charge me for the adjustments; however, this time I contacted JensonUSA and Raymond in customer service came up with an acceptable resolution.

                  You can't beat JensonUSA when it comes to getting a good deal but their Bronze Level Assembly isn't acceptible. I would suggest you thoroughly inspect their work.

                  • Was this a gift?:
                  • No
                   
                  1.0

                  Zero Effort

                  By Andrea$

                  from City, ST

                  Pros

                  • It's An Assembly

                  Cons

                    Best Uses

                      Comments about Bike Build - Bronze Level Assembly:

                      No effort was put into the assembly. Rear derailleur untuned, rear wheel untrue, both brakes were well off the mark.

                       
                      5.0

                      Simply great !!!

                      By Mono

                      from New York, NY

                      Verified Buyer

                      Pros

                        Cons

                          Best Uses

                            Comments about Bike Build - Bronze Level Assembly:

                            Excellent service, my bike was almost ready right out of the box.

                            • Was this a gift?:
                            • No
                             
                            5.0

                            Value Added

                            By gBeaTz

                            from South Florida

                            Verified Buyer

                            Pros

                            • Quality build
                            • Saves time

                            Cons

                            • none

                            Best Uses

                            • Any Bike

                            Comments about Bike Build - Bronze Level Assembly:

                            All I had to do was install the handlebars, seat, and wheels. Was riding within an hour!

                            • Was this a gift?:
                            • No

                            (1 of 1 customers found this review helpful)

                             
                            1.0

                            bad assebly

                            By casual MTBer

                            from redmond, WA

                            Verified Reviewer

                            Pros

                              Cons

                                Best Uses

                                  Comments about Bike Build - Bronze Level Assembly:

                                  in the beginning the rear rotor came bent. after i replaced it, today the back derailleur fell in pieces while going up hill. on the road.

                                  • Was this a gift?:
                                  • No

                                  (2 of 2 customers found this review helpful)

                                   
                                  1.0

                                  Not satisfied.

                                  By D the P

                                  from Anahim Lake BC

                                  Verified Buyer

                                  Pros

                                  • Good Basic Build

                                  Cons

                                  • Lack Of Att'n To Detail

                                  Best Uses

                                    Comments about Bike Build - Bronze Level Assembly:

                                    This aspect of my customer service experience with Jenson was the only let down. As an ebay customer I have a Teal star and have a 100% positive feedback rating. I do not like to complain. BUT...whomever assembled my bike did not complete the checklist which came with the bike or put their name on it for that matter. This attention to detail becomes apparent with closer inspection. A zip tie (pictured) has been substituted as a means to secure the cable for my rear brake. The other cable stays are secured with factory snaps. This signifies a issue that was noted with the rear brake yet nothing was done about it. The rear brake was spongy and practically useless out of the box. I got in touch with Jenson and they offered to pay for a shop to fix it. Unfortunately the nearest shop is a 4 hour drive and I want to be out riding my bike. Hence why I went with Jenson and the Bronze Build in the first place. Jenson sent me a bleeder kit and hinted that a discount or what have you may be in order. The bleeder kit arrived alone...no discount or gift card which I guess I didn't pursue aggressively enough. I have yet to fix my brake as I am not mechanically gifted and haven't found the time as of yet. I feel like Jenson really dropped the ball on this one.

                                    • Was this a gift?:
                                    • No
                                     
                                    5.0

                                    A must!!!!

                                    By Mark

                                    from Colorado

                                    Verified Buyer

                                    Comments about Bike Build - Bronze Level Assembly:

                                    This level of assembly is a must. You'll have your new bike out of the box and put together within 30 min. Simple!! Thanks Jenson USA

                                    Displaying reviews 1-10

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                                    Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.

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                                    Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items

                                    Free Shipping Offer

                                    Get free Standard Shipping with your $50 purchase today! Just choose Standard Shipping during checkout.

                                    Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.