Prices shown in currencies other than USA Dollars are estimates based on current exchange rates. We will charge your credit card in USA Dollars on the day your order is shipped, and the conversion to your local currency will be done at the prevailing rate by your credit card issuer.
Shipments outside the USA are declared as “bike parts” for customs purposes and will include the actual amount paid for merchandise and shipping. Jenson USA will not mark your parcel as a “gift”, declare a value lower than the actual price paid, or otherwise prepare false customs information.
Get free shipping with your $50 purchase today when you choose Standard Shipping at checkout. Please note this offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and oversize charges still apply on some heavy/large items.
To receive free shipping, just add items to your cart and choose Standard Shipping during checkout.
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FREE PROFESSIONAL ASSEMBLY
Each Rocky Mountain complete bike includes free professional assembly by Jenson USA. Prior to shipping your bike, we will completely build and tune it, just as we would for an in-person purchase. We’ll then partially disassemble and carefully pack your bike for shipping. Please allow 3 business days for the bike build process prior to shipment.
When your bike arrives, it will take about 30 minutes to unpack and perform basic re-assembly tasks (such as installing the front wheel and seatpost) using common hand tools. Jenson USA has created a helpful video (below) to guide you through this process. Stuck? Please call us at (888) 880-3811 and we’ll be happy to help.
HOW TO ASSEMBLE YOUR ROCKY MOUNTAIN BIKE