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FREE PROFESSIONAL ASSEMBLY
Each Rocky Mountain complete bike includes free professional assembly by Jenson USA. Prior to shipping your bike, we will completely build and tune it, just as we would for an in-person purchase. We’ll then partially disassemble and carefully pack your bike for shipping. Please allow 3 business days for the bike build process prior to shipment.
When your bike arrives, it will take about 30 minutes to unpack and perform basic re-assembly tasks (such as installing the front wheel and seatpost) using common hand tools. Jenson USA has created a helpful video (below) to guide you through this process. Stuck? Please call us at (888) 880-3811 and we’ll be happy to help.
HOW TO ASSEMBLE YOUR ROCKY MOUNTAIN BIKE