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At times there will be products that fail due to a manufacturer defect. Jenson USA honors all warranties provided by the individual manufacturers. Generally, warranties cover defects in materials and workmanship. Damage from unintended style of riding, abuse, neglect, accidents, and racing are not covered under any warranty. It is at the sole discretion of the manufacturer to repair or replace defective merchandise. Labor and shipping are not covered under any warranty. This is the responsibility of the customer.
Jenson USA will extend to its customers any manufacturer's warranty on merchandise we sell but, otherwise, we make no warranty, express or implied, as to the merchantability or fitness for any particular purpose of the merchandise in our catalogs.
Jenson USA shall not be responsible for the improper use of the merchandise sold and the customer is urged to exercise caution and take all necessary safety measures in using the merchandise.
To make a warranty claim please follow these steps:
Attn: Warranties (your order #)
1615 Eastridge Ave
Riverside, CA 92507