Jenson Insider Pilot Program

Welcome to Jenson Insider!

We're testing this new program to see how customers (aka, you!) like it. You've been automatically enrolled into this program, and you don't need to do anything to enjoy your benefits except login and start shopping.

As a Jenson Insider, you'll unlock benefits like exclusive discounts, early access to sales, and more! They're available to you when you log into your jensonusa.com account using the email address where you received your invitation.

Jenson Insider Pilot Programs - Terms & Conditions

UPDATED: 6/2/2025

Overview

The Jenson Insider Pilot Program is a limited-time pilot designed to evaluate new pricing and incentive features for our customers. This pilot program is available by invitation only, and participation is limited to a randomly selected group of existing Jenson USA customers.

By participating in the pilot program, you agree to the terms outlined below. Jenson USA may modify or terminate the pilot program at any time. Please read these Program Terms and Conditions (“Program Terms”) carefully. These Program Terms supplement and incorporate by reference the Jenson USA Terms of Use (“Terms of Use”), which also apply to use of the program.

1. Eligibility & Enrollment

• You’ve been automatically enrolled as a member (“Member”) of the Jenson Insider program (the “Program”) as part of our limited-time program.
• Participation is limited to customers who are randomly selected and invited by Jenson USA.
• Invitations are delivered via email and/or displayed in your online account.
• No application is necessary; if you receive the invitation, you are automatically included.
• Participants must have an active JensonUSA.com account and be logged in to access pilot benefits.
• The program is open to U.S. residents 18+ only. Members are subject to all applicable guidelines, rules, and terms posted on the site in connection with the program.
• Members must use the specific email address enrolled in the program. Participation signifies the Member’s acceptance of these Program Terms and the Jenson USA privacy policy.
• By joining the program, you acknowledge that we may send you communications related to our products and services. You agree to receive these communications. Except for transactional messages (such as those needed to complete a purchase), you may opt out of promotional emails by following the unsubscribe link in those emails.
• Descriptive, typographic and photographic errors are subject to correction, and Jenson USA shall have no liability of any kind for such errors.
• Jenson USA may, at its discretion, cancel, modify, limit, or end the program or any of its components at any time without advance notice.
• Members are responsible for updating Jenson USA with any changes to their name, address, email, or account details. Members are also responsible for staying informed about the current terms and conditions of the program.

2. Program Structure

Jenson Insider (Pilot Group )
Eligible participants receive:

• Automatic discounts on full-priced MAP items (no coupon required)
• Discounts are only applied when logged in and are non-transferable.

3. Discounts & Limitations

• Discounts apply only to eligible full-priced, in-stock MAP (Minimum Advertised Price) items exclusions apply.
• Bikes and frames are excluded from this pilot program.
• Discounts cannot be combined with other offers, discounts, or coupons unless explicitly stated.
• Closeout and sale items do not qualify for additional discounts
• Discounts have no cash value.

4. Usage Restrictions

• Discounts are for personal non-commercial use only and cannot be applied to resale or bulk purchases
• Jenson USA may revoke pilot access at any time in cases of misuse, suspicious activity, or violation of program terms.
• Jenson USA reserves the right to prohibit purchases of any merchandise to resellers. Resellers are defined as a company or an individual that purchases goods with the intention of selling them rather than using them. 

5. Duration & Evaluation

• Once the pilot period ends, access to special pricing and benefits will be discontinued unless otherwise communicated.
• Participation in the pilot does not ensure future access to discount or membership programs.

6. Additional Participation Qualifications

• At Jenson, we believe that leadership is not just about setting the pace—it’s about lifting others along the way. Rooted in our core value of "Demonstrate Leadership Through Serving Others," the Jenson Insider program is our way of giving back to the heroes, advocates, and dreamers who make our communities stronger.
• This initiative is designed to honor those who serve selflessly: military members, first responders, teachers, healthcare professionals, and supporters of industry nonprofits like IMBA, NICA, World Bicycle Relief, Student Athletes, and more.
• Through Jenson Insider, we’re showing our gratitude by offering exclusive benefits, special pricing, and opportunities tailored to support these incredible individuals. This program is more than just discounts—it’s about creating a community of support, inspiration, and shared purpose.

7. Feedback & Support

We value your perspective. Participants may be invited to provide feedback via surveys or email.

For questions or assistance, contact:
help@jensonusa.com
1-888-880-3811

FREQUENTLY ASKED QUESTIONS

What is Jenson Insider?

Jenson Insider is a program that gives our customers access to the newest products and top offers and promotions. This pilot program is currently open by invitation only. Whether you're riding, camping, or exploring, Jenson USA is here to equip you with the gear you need. 

How Do I Become a Member?

This pilot program is currently limited to select customers by invitation only.

Can My Membership Benefits Change? 

Yes. As the needs of our members, our community, and our business change, we may update the benefits offered through Jenson Insider. Any updates to the Program Terms & Conditions will be communicated via email.

Issues With Your Jenson Insider Membership Account?

We’re sorry to hear that! Reach out to our customer care team and we’ll be happy to help. 888-880-3811

How Do I Opt Out of Membership? 

To opt out of the program, call us at 888-880-3811 or email help@jensonusa.com . If you'd like to stop receiving emails related to program updates and promotions, just click “Unsubscribe” in the email footer.