Warranty Questions and Answers for YT Industries Bicycles sold by Jenson USA

Does the bicycle frame come with a warranty?

No, any YT Industries bike sold by Jenson USA does not include any warranty for the frameset. Neither Jenson USA nor YT Industries USA honor any warranty on the frameset.

Do the bicycle frame parts come with a warranty?

No, any YT Industries bike sold by Jenson USA does not include any warranty for frameset parts such as linkage, bearings, derailleur hangers, etc. Neither Jenson USA nor YT Industries USA will honor any warranty for frameset parts.

Does the motor on an electric bicycle come with a warranty?

Yes, the motor will come with the standard warranty issued by the manufacturer of the motor system. Jenson USA will assist with this warranty if the brand hasn’t decided to work directly with consumers on warranty claims.

Does the Battery on an electric bicycle come with a warranty?

YT Industries bikes with a Bosch or Fazua motor will come with the standard battery warranty issued by the manufacturer of the motor system. Jenson USA will assist with this warranty if the brand hasn’t decided to work directly with consumers on warranty claims. YT Industries bikes with a Shimano motor will not come with a battery warranty.

Does the suspension on the bike come with a warranty?

Yes, both the front suspension fork and rear suspension shock will come with the standard warranty issued by the manufacturer of the suspension component. Jenson USA will assist with this warranty if the brand hasn’t decided to work directly with consumers on warranty claims.

Do the components on the bike come with a warranty?

Yes, all non-YT branded components will come with the standard warranty issued by the manufacturer of the component. Jenson USA will assist with this warranty if the brand hasn’t decided to work directly with consumers on warranty claims. 

Dose Jenson USA have warranty / replacement parts available?

YT Industries replacement parts are not available from Jenson USA

Jenson USA is not an authorized YT Industries dealer. As an unauthorized dealer Jenson USA is unable to register YT Industries products. YT Industries product is sold “AS IS” and without any warranty provided by Jenson USA of any kind, either express or implied.