Get free shipping, on most items, with your $50 purchase today! Same day shipping on most orders if placed by 3pm PST.
This offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and some exclusions apply.
Some large and/or heavy items are subject to additional oversize charges that are separate from standard shipping costs.
Bike Build Process
All bikes are built, tested, tuned, and ready to ride upon shipment. The bike build process typically takes 2-3 days to complete depending on the bike model and the complexity of the build.
Orders for in-stock items placed by 3PM PST usually ship on the same day. Orders that include special-order or backordered items may be subject to shipping delays depending on product availability. Refer to estimated delivery times in cart when selecting shipping options.
We strive to get you the gear you want at a competitive price. If you find an item we offer from a competitor at a lower price, let us know. We will do our best to instantly match their price. To qualify for the Price Match, your purchase must meet the following conditions:
Price Matches may only be honored on identical items. The product must be the same make and model (i.e., the same size, color, year, etc.).
The identical items must be in stock and ready for immediate delivery at the competing dealer.
Price Matching voids any currently advertised Jenson USA promotions or special offers (i.e. free shipping, free headset...). If the competitor offers free shipping on the specific item, Jenson USA will still match the price and free shipping offer.
The product must be brand new. We do not Price Match refurbished or used items.
Our Price Match Policy is valid only for qualified Internet retailers.
The competing dealer must be an authorized US retailer for the brand. This means that the manufacturer lists this dealer as an authorized and official retail web site.
The competing online retailer's principle business must be located within the United States.
Our Price Match Policy does not combine with any competitor’s coupons, rebates, promotional offers, or product-combo deals on your order.
Some items may not be eligible for price match due to manufacturer pricing requirements.
The Price Match Policy is subject to change at any time.
If you have any questions regarding a Price Match, one of our Gear Advisors will be happy to lend you expert guidance via phone, email, or chat.
Price Matches made post-purchase will be refunded via gift card
How did you get started? My first real mountain bike ride was at Mt. Waterman off Angles Crest Hwy back in 1989 on an old, rigid Univega steel frame bike with Bio Pace chainrings. At Waterman, they would hang the nose of your saddle off a pipe that was clamped onto the back of the chair lift, extending a foot on either side of the chair (precarious to say the least). By the end of the day, one brake lever was broken, my handlebar was bent and I was completely hooked.
Most memorable experience on a bike? Riding at Whistler in 2010, following Mark Stone down A Line and Dirt Merchant (ending with the Garibaldi Drop) so many times I lost count. To quote Comic Book Guy, "Best. Trip. Ever."
Greatest Accomplishment on a bike. I'd have to say finishing the 2000 Downieville Classic in one hour flat.
What's the last thing you learned relating to bikes? Hmm. I've been in the idustry for years now. Most recently, I learned you can use 3000 grit sandpaper, then a cloth polishing disc and some jewelry polish with your Dremel to smooth out a scratched fork stanchion. I guess it depends on how badly you buggered it up. Your results may vary. Don't try this at home. Lol.
What do you love to talk about relating to bikes? Any trick or hack that saves money, improves functionality, or increases performance, e.g. installing a headset race using PVC pipe fittings. I also like talking about new trails and or where other riders have had the most fun riding. I've been in the industry for over 20 years now. If you've got questions, I've got answers. Give me a call, I'm here to help.
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Q & A
Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.
Some manufacturers restrict where we can ship their products. If this item has shipping restrictions, they are listed below. If you'd like to buy an item that we cannot ship to your preferred address, we can accept your foreign credit card and ship to a USA address for you.
Get free 1-day California shipping with your $50 purchase today, on most orders. Please note this offer is only available to physical shipping addresses in California(no PO Boxes), and oversize charges still apply on some heavy/large items
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