Get free shipping, on most items, with your $50 purchase today! Same day shipping on most orders if placed by 3pm PST.
This offer is only available to physical shipping addresses in the 48 continental United States (no PO Boxes), and some exclusions apply.
Some large and/or heavy items are subject to additional oversize charges that are separate from standard shipping costs.
Bike Build Process
All bikes are built, tested, tuned, and ready to ride upon shipment. The bike build process typically takes 2-3 days to complete depending on the bike model and the complexity of the build.
Orders for in-stock items placed by 3PM PST usually ship on the same day. Orders that include special-order or backordered items may be subject to shipping delays depending on product availability. Refer to estimated delivery times in cart when selecting shipping options.
We strive to get you the gear you want at a competitive price. If you find an item we offer from a competitor at a lower price, let us know. We will do our best to instantly match their price. To qualify for the Price Match, your purchase must meet the following conditions:
Price Matches may only be honored on identical items. The product must be the same make and model (i.e., the same size, color, year, etc.).
The identical items must be in stock and ready for immediate delivery at the competing dealer.
Price Matching voids any currently advertised Jenson USA promotions or special offers (i.e. free shipping, free headset...). If the competitor offers free shipping on the specific item, Jenson USA will still match the price and free shipping offer.
The product must be brand new. We do not Price Match refurbished or used items.
Our Price Match Policy is valid only for qualified Internet retailers.
The competing dealer must be an authorized US retailer for the brand. This means that the manufacturer lists this dealer as an authorized and official retail web site.
The competing online retailer's principle business must be located within the United States.
Our Price Match Policy does not combine with any competitor’s coupons, rebates, promotional offers, or product-combo deals on your order.
Some items may not be eligible for price match due to manufacturer pricing requirements.
The Price Match Policy is subject to change at any time.
If you have any questions regarding a Price Match, one of our Gear Advisors will be happy to lend you expert guidance via phone, email, or chat.
Price Matches made post-purchase will be refunded via gift card
The Fox 38 E-Bike Factory fork is Fox’s top tier and big hitting E-MTB fork that’s designed to handle the biggest, most challenging, and most technical descents. Unlike the standard Fox 38 Factory, the E-BIKE edition features a reinforced chassis to handle the torque and weight of an E-MTB. It also features a tuned suspension platform that has been optimized to handle the additional weight and riding characteristics of E-MTB’s. Outside of the optimizations, the Fox 38 E-Bike fork features all of the same elite level features and performance of the standard Fox 38 Factory. The recently redesigned lower leg arch features an unparalleled stiffness-to-weight ratio, resulting in an incredibly light design that doesn’t skimp on strength or stiffness. Lower leg bleeder ports allow you to equalize pressure in the fork at the push of a button. The ingenious lower leg bypass channels reduce unintentional pressure ramping and help to circulate lower leg bath oil into the upper section of the lower legs. An elliptical steerer keeps weight to a minimum without affecting stiffness. Just like the standard Fox 38 Factory, the E-BIKE version utilizes everyone’s favorite damper, the GRIP2 damper. The GRIP2 damper paired with variable valve control allows for an incredible amount of adjustment and tuning. Fox’s FLOAT EVOL air spring makes a return and continues to offer excellent mid-stroke support. As with every other factory level fork, the Fox 38 E-Bike fork features genuine Kashima coating which keeps the suspension buttery smooth and looks darn good. Simply put, if you’re looking to take your suspension setup to the top and demand nothing less than the best then the Fox 38 E-Bike Factory fork is what you’re looking for.
E-BIKE suspension tune is optimized for the additional weight of E-MTB’s
Reinforced chassis to handle the additional torque and weight of E-MTB’s
Massive 38mm stanchions are incredibly stiff and help to improve the precision and braking performance of the fork
Lower leg bypass channels reduce unintended pressure ramping
Lower leg arch features an excellent stiffness-to-weight ratio
Bleeder buttons equalize atmospheric pressure in the fork
GRIP2 damper and VVC allow for high/low speed compression adjustment and high/low speed rebound adjustment
FLOAT EVOL air spring is supportive in the mid-stroke with excellent small bump sensitivity
Optional Fox mudguard sold separately
Floating axle design eliminates unwanted friction between the upper and lower legs
Kashima coating keeps the fork running smooth and looks darn good
CALIFORNIA PROPOSITION 65 WARNING: This product can expose you to chemicals including (Cadmium, Phthalates, Bisphenol, Nickel (Metallic), di(2-ethylhexyl)phthalate "DEHP"), which is known to the State of California to cause cancer and/or cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
Q & A
Jenson USA ships worldwide, including APO/FPO addresses. For a quote, simply add the items you are interested in to your shopping cart and look for the "Shipping Options" box. You don't have to login or create an account to see shipping charges.
Some manufacturers restrict where we can ship their products. If this item has shipping restrictions, they are listed below. If you'd like to buy an item that we cannot ship to your preferred address, we can accept your foreign credit card and ship to a USA address for you.
Get free 1-day California shipping with your $60 purchase today, on most orders. Please note this offer is only available to physical shipping addresses in California(no PO Boxes), and oversize charges still apply on some heavy/large items
Due to manufacturer restrictions, this product cannot be shipped to the following locations:
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